FREQUENTLY ASKED QUESTIONS (FAQ)

JEWELRY

What type of jewelry do you sell?

At Ronbee Signature, we offer high-quality, stylish jewelry pieces including:

  • Earrings
  • Necklaces
  • Bracelets
  • Rings
  • Watches And many more…

All our pieces are carefully curated to help you look good and own your presence.

 

What material are your jewelry pieces made of?

Our jewelry is made from premium stainless steel, designed to be:

  • Non-tarnish
  • Water-resistant
  • Durable for everyday wear

 

Will your jewelry tarnish or fade?

No, our jewelry is designed to be non-tarnish. However, proper care will help maintain its shine and longevity. Please refer to the care card on your package. 

 

Can I wear your jewelry in water?

Yes, our jewelry is water-resistant, but to extend its lifespan, we recommend minimizing prolonged exposure to:

  • Harsh chemicals
  • Chlorine
  • Perfumes

 

How do I take care of my jewelry?

To keep your jewelry looking as good as new:

  • Avoid direct contact with perfumes and chemicals
  • Store in a dry place
  • Clean with a soft cloth after use
  • Remove before intense physical activity


Do you offer size exchanges for rings?

If your ring size isn’t correct, please contact us within 48 hours of delivery.

Note: Exchanges are subject to our size policy.

 

What type of perfumes do you sell?

We sell premium perfume oils inspired by designer and niche fragrances, giving you luxury scents at an affordable price.

 

How long do your perfume oils last?

Our perfume oils are highly concentrated, offering:

  • 6–12+ hours longevity (depending on your skin type)
  • Strong projection

 

Are your perfumes original or inspired?

Our perfumes are inspired by top designer fragrances, carefully blended to deliver a similar scent experience.

 

How do I use perfume oils?

Apply a small amount to pulse points such as:

  • Wrists
  • Neck
  • Behind ears

A little goes a long way.

 

Will the oil stain my clothes?

Perfume oils are concentrated, so we recommend:

  • Applying directly to skin
  • Avoiding contact with light-colored fabrics

 

ORDERS & DELIVERY

 

How long does delivery take?

  • Lagos: 24–48 hours
  • Outside Lagos: 3–5 working days

Delivery time may vary slightly depending on logistics partners.


Do you offer same-day delivery?

Yes, same-day delivery is available for Lagos orders placed early, usually before 10 AM. 

 

How much is delivery?

Delivery fees vary based on your location and will be calculated at checkout.


Do you accept returns or exchanges?

We only accept exchanges under specific conditions.

Please contact us within 24 hours of receiving your order. Please be aware you will be responsible for the delivery fee.

 

How can I reach you?

You can contact us via:

  • WhatsApp: +2348026277412
  • Email: ronbeesignature@gmail.com

Our team is always available to assist you.


Can I gift your products?

Yes! Our products make perfect gifts.

We also offer packaging options and special collections for gifting.